The Alliance is dedicated to improving access to cell phone, internet, cable and other new communication technologies throughout West Virginia. One example is their WV Distressed Communities Broadband Assessment Project (BAP), completed in 2007, which studied residential and commercial internet usage, service availability areas, and the level of service provided.

Family Resource Networks and volunteer groups in each community conducted an extensive survey to establish a benchmark of dial-up and broadband internet and cell phone services. Verizon, Fibernet, Frontier and the Claude Worthington Benedum Foundation.

The Alliance has opened discussions with internet providers on ways to extend access into unserved and underserved rural communities. The results of the BAP survey were used to develop a strategy of where commercial providers can offer high speed internet service, where demand can be expanded, and where other methods of providing service needs to be explored.